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I am a having health insurance policy from maxbupa since last three years.I am having family floter policy.Five months before when my wife was admitted in hospital for some miner operation, I was sure that as I am having an maxbupa policy they will take care of for this operation, but when I submitted my claim with all their requirements, They stared demanding additional informations.I also provided all the informations they required, but they are not settling my claim even after lapse of five months.My claim no. is 444012.Now I am start thinking that Maxbupa is a fraud Company.R K JUDAH
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Replied on Wednesday, November 13, 2013 11:23 AM
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Dear Mr. R K JUDAH, We regret the inconvenience caused to you. We value your feedback as we work relentlessly towards constant improvement of services and customer satisfaction. We have been unable to process your claim as we had not received the complete information. We request you to please share all the requisite details to help us reach a decision on your claim request.
Should you require any further assistance Please Contact Our Branch..... Many Thanks, Team Max Bupa
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Replied on Monday, December 9, 2013 6:16 AM
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RAJESH22 (Guest)
DEAR JASLEEN KAUR
claim number 50987
I AM GOING TO SEND LEGAL NOTICE TO DAMIEN MARMION AND PRITI SINGH FOR THIS HARASSMENT, MENTAL TORTURE AND MISREPRESENTATION OF YOUR KOLKATA OFFICE SINCE WHILE GETTING US ENROLLED FOR THIS POLICY YOUR EMPLOYEE MITA GUHA DID NOT GIVE US COMPLETE INFORMATION.
IF THE CLAIM WAS NOT BE HONORED THEN WHY DID YOU SEEK ICP FROM ME AS I HAD TO PAY Rs. 280 TO GET EVEN THOSE PAPERS FROM THE HOSPITAL.
THE ORIGINAL DOCUMENTS WERE PROVIDED TO MITA GUHA ON 26-08-2013 AND AS LEARNT FROM YOUR COLLEAGUES THE CLAIM WAS LODGED ON 30-08-2013.
THEN IN NOVEMBER 12TH - 2013 YOU ARE ASKING FOR ICP AND RELATED PAPERS AND BEFORE THAT SOME OF YOUR COLLEAGUES ALREADY TOLD ME THAT BEFORE SUBMISSION OF ICP EVEN Rs. 67000 WAS SANCTIONED THEN HOW ALL OF A SUDDEN MY CLAIM GOT REJECTED ?
WE WILL NOW MEET IN COURT OF LAW SINCE YOU FRAUDULENT PEOPLE KNOW ONLY THAT LANGUAGE.
I WILL SEE TO IT THAT NO BODY DOES HEALTH INSURANCE FROM YOUR COMPANY.
YOU ARE A FRAUDULENT COMPANY WHO HAVE FAILED TO HONOR CLAIM.
GALL BLADDER OPERATION IS AN EMERGENCY AND THE TREATMENT NEEDED WAS UNDER EMERGENCY DO NOT COME UNDER ANY WAITING PERIOD AND HENCE WAITING PERIOD OF 90 DAYS WILL NOT BE APPLICABLE IN THIS CASE.
I WILL PROVE THIS IN THE STATE CONSUMER FORUM AND WILL MAKE YOU PAY FOR THE HARASSMENT ALSO.
YOU PEOPLE HAVE NOT FOLLOWED IRDA GUIDELINES IN CLAIM SERVICING, GRIEVANCE HANDLING AND EVEN IN POLICY SERVICING.
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Replied on Tuesday, November 19, 2013 11:54 PM
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sathishkun (Guest)
I have taken personal loan in bajaj and i came to know that loan cover max bupa health insurance in built so pls confirm me my customer id:15284909 G.SATHISHKUMAR AGREEMENT NO:4030PL14437202
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Replied on Monday, September 28, 2015 3:16 AM
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